This Privacy Policy applies to the ClearNav-IQ website (clearnav-iq.com) and the information collected through our website contact and inquiry forms. It does not govern the ClearNav-IQ software platform itself, which is governed by separate data processing agreements with each customer tenant.
1. Who We Are
ClearNav-IQ ("we," "us," or "our") is the developer and operator of the ClearNav-IQ Personnel Intelligence Platform. Our website is located at clearnav-iq.com. For privacy inquiries, contact us at privacy@clearnav-iq.com.
2. Information We Collect on This Website
We collect information you provide voluntarily when you:
- Submit a walkthrough request or contact form
- Send us an email directly
- Subscribe to product or regulatory update communications
The information collected through our request form includes: first and last name, work email address, organization name, job function or role, and any descriptive information you choose to include about your operational context or requirements.
We also collect standard web server log data, including IP address, browser type, referring URL, and page visit timestamps. This data is used for security monitoring and aggregate analytics only.
3. How We Use Your Information
Information submitted through our contact and request forms is used exclusively to:
- Respond to your walkthrough request or inquiry
- Schedule and conduct product demonstrations or working sessions
- Send you product or regulatory update communications if you have opted in
- Maintain records of business development interactions
We do not use your information for automated marketing campaigns, behavioral advertising, or sale to third parties. We do not share your information with advertising networks.
4. Legal Basis for Processing (for EEA/UK Visitors)
Where applicable under the General Data Protection Regulation (GDPR) or UK GDPR, we process personal data on the basis of: legitimate interest in responding to business inquiries and conducting sales activity; and consent for any marketing communications you explicitly opt into.
5. Information Sharing
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers: Third-party tools used to operate our website, send email, or manage business development records — each bound by data processing agreements with appropriate protections.
- Legal compliance: When required by applicable law, regulation, or valid legal process.
- Business transfers: In connection with a merger, acquisition, or sale of substantially all assets, where the acquiring entity is bound by this policy or a substantially equivalent one.
6. Data Retention
We retain contact and inquiry information for up to three years following last contact, or for the duration of an active business relationship, whichever is longer. You may request deletion of your information at any time by contacting privacy@clearnav-iq.com.
7. Platform Data — Customer Tenants
ClearNav-IQ operates as a data processor for its platform customers. Personnel data processed within the ClearNav-IQ software platform is governed by the data processing agreement between ClearNav-IQ and the applicable customer (data controller). Each customer tenant operates on a dedicated, isolated database. ClearNav-IQ does not access customer tenant data except as necessary for platform support, maintenance, or as explicitly authorized by the customer.
If you are a subject of personnel actions managed within a customer's ClearNav-IQ deployment, please direct privacy requests to the agency or organization operating that deployment.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect information submitted through this website. Our platform is deployed in Microsoft Azure with security controls aligned to federal requirements. However, no internet transmission is completely secure, and we cannot guarantee absolute security of data in transit.
9. Cookies and Tracking
Our website uses minimal cookies necessary for site functionality. We do not use third-party advertising cookies, tracking pixels, or behavioral analytics tools that share data with advertising networks. If we add analytics tools in the future, we will update this policy and provide opt-out mechanisms as required by applicable law.
10. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as the right to data portability. To exercise any of these rights, contact us at privacy@clearnav-iq.com. We will respond within the timeframe required by applicable law (generally 30 days).
If you are located in the European Economic Area or United Kingdom and believe your rights have not been respected, you have the right to lodge a complaint with your local data protection authority.
11. Children's Privacy
This website is directed to business professionals and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates when changes were last made. Material changes will be noted on our website. Continued use of this website after any update constitutes acceptance of the revised policy.
13. Contact
For privacy questions, data subject requests, or concerns about how we handle your information:
ClearNav-IQ Privacy
Email: privacy@clearnav-iq.com